Ümraniye

Technical Customer Services Engineer, Vehicle, Repair and Maintenance

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  • Developing, optimizing and improving products, performances and technologies for Adhesives Technologies, General Industry Business Unit (AG)
  • Assuming responsibility for product usage and methods for customer applications in order to increase product sales for AG
  • Engaging and involving in all Sales and Marketing initiatives and programs. Supporting new product initiatives in terms of product launch and business development activities
  • Responding customer calls and queries in a promptly manner and taking necessary actions accordingly
  • Maintaining and building close contacts with customers & market in order to translate trends and opportunities into product or technology development
  • Ensuring to be up-to-date with the newest trends in application technology for the markets served by AG VRM
  • Running a test drive for new products developed by the R&D department via applying to appropriate application methods for these new materials. Preparing detailed test reports for new initiatives or existing products
  • Representing AG VRM at conferences, trade shows and meetings regarding avenues of research and new advances
  • Realizing business trips to customers and other facilities across Turkey

YOUR SKILLS

  • BSc/BA in Chemical Engineering, Mechanical, Industrial Engineering or in a relevant Engineering Department, MBA or master’s degree is desirable
  • Minimum 3 years of experience in customer technical services field ideally within the multinational company
  • Previous track record in Vehicle Repair & Maintenance and Automotive Aftermarket is an additional asset
  • Excellent oral and written communication skills in English with the ability to interact effectively with all levels of management
  • Advanced user of MS Office applications

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