Key Account Manager

About this Position

• Henkel’s brands LOCTITE & TEROSON are global leaders in efficiency, reliability, innovation, and performance for Vehicle Repair & Maintenance (VRM) customers around the world.  Our OES KAM’s are a vital part of our team, providing innovative solutions to our customers and building a partnership network every day as part of a flexible and diverse team.
  

What you´ll do

• Lead target accounts to scale our strategic hero applications and leverage our CSF’s (Critical Success Factors) to achieve forecasted growth expectations – monitor, review and report on execution progress.
  
• Develop scaling roadmap to transfer opportunities in the country for the Target Accounts.
  
• Visit customers (digitally or physically), solve problems and create new business opportunities (ACE) with our value-added solutions.
  
• Offer a proactive and consultative approach to exploring needs and finding innovative solutions for customers with the support of our expert teams (AE/PD/Innovation), especially in the vehicle transformation from ICE to e-Mobility.
  
• Represent the values of the company thinking in a broad and agile way.
  
• Manage and own customer forecast.
  
• Collaborate internally with all functions to deliver an excellent customer experience while driving sustainable growth. In particular, working with our AMO & AMC partners to unlock additional revenue from our Henkel value chain.
  
• Cultivate and grow customers by strong key account management. Build a network of relationships at the customer to demonstrate our innovative solution-driven know how and become their partner of choice.
  
• Employ best practice selling model to efficiently manage your time and customer engagement to meet and exceed sales targets.
  
• Use CRM and IT tools to manage your new business opportunity pipeline.